Politique d'expédition

SHIPPING

Currently, we ship to 3 continents which include, North America, Europe, and Australia. We are forever expanding our customer base, so please check back to see if we may have started shipping to your region.

PROCESSING TIMES

Please give us 1-3 business days to process your order for shipping. Please note that processing times defer from shipping times.

DOMESTIC ORDERS

Domestic orders take approximately 1-7 business days orders to arrive and is shipped using Canada Post.

All orders have a standard and expedited shipping options

If you suspect that the item has been sent to the wrong address or lost, please submit a claim with Canada post before sending an email to info@uloani.com. We do not have any way of finding the package without a claims number from Canada Post.

Please be aware that bad weather or service delays from our delivery partner may increase the shipping times.

Approximate Shipping times:

  • Canada Post Expedited - 1-7 days
  • Canada Post Xpresspost - 1-3days
  • Canada Post Priority - 1-3 days

INTERNATIONAL ORDERS

All international orders are first shipped with Canada Post before being transferred to the country's shipping service

We will try out best to ship out the items as quickly as we can but be advised that shipping times may vary based on the carrier in each country. Please note that for international orders, customs & duties may apply that will be covered by the buyer.

EXTRA SHIPPING INFORMATION

Please don’t refuse delivery. All refused deliveries will incur the cost of the original delivery plus the return cost. Any refund made will be minus the total delivery and return cost in the case of refused deliveries.

For more information on our Refunds, Returns & Exchanges, please on the "Refunds and Returns" section at the bottom of the page.